|General||- Written accessibility policies||X|
|- Statement of commitment||X|
|- Multi-year accessibility plan posted on website||X||2021|
|- Implement training for new and existing employees on the AODA Integrated Accessibility Standards Regulation and Human Rights Code as it pertains to people with disabilities||X|
|Customer Service||- Implement all applicable requirements under the Customer Service Standards||X|
|Information and Communication||- Make feedback processes accessible to people with disabilities||X|
|- Notify the public of our accessible feedback policy, upon request||X|
|- Process in place to provide accessible formats and communication supports to people with disabilities (timely and at no extra cost)||X|
|- Compliant with all other applicable requirements in effect under the Information and Communications Standards||X||2021|
|Employment||- Individualized workplace emergency response information available upon request to employees with disabilities||X|
|- Individualized accommodation plans available upon request for employees with disabilities||X|
|Design of Public Spaces||- Ensure that newly constructed elements in all public spaces meet the Design of Public Spaces Standards||X|
Do you need more information?
Call us today at North Durham Health Centre and we would be happy to assist you!